I have been listening that Information Technology and Telecom have changed the world in every route and most of moment I used to think how and where it has the biggest impacts. Last month one of my friends, Mr. Abdul Rashid shared two major stories about the so named
IT and Telecom revolution in the world.
His master was on a 42 days tour of the world and he was very cheerful that every thing would be eased for at least these 42 days when his master will be out of the office. But, all this was shattered in a second when the other day he has received a call form his master to come his office as he was out for more then two hours and report him through the email what he has done about the work and other business updates.
His master was monitoring every person and directing each of the members through his Internet based security cameras in the office. He was also in contact with every activity of the office through CC, every one was emailing him and he was really involved in the day today business of the company
Next Monday when Rashid was entering the room with a relax mood, his master welcomed him by asking him what was the moment, as he was late. He was looking that the master was chairing the meeting through video conference from Luxemburg. He was asking the ask and talking to everyone with same confidence and agility. The executives were responding to the master queries. The people who were relaxing a tiny bit, were active once again and the company went on with the same business search.
Internal office email system has greatly changed the office environment. If anyone has to initiate a job he will CC to all the concerned members and executives, so every one will be in the zigzag. This will create pressure and good management will be there on all the stages. This practice is there in all the multi-national offices. Unfortunately in our public sector organizations, there is no such system. If you want to complain any thing to chairman WAPDA or PTCL, you can’t make it straightway. You have to wait and see that after a very long moment you will get response of the query.
I have some experienced of attending the meetings with World Bank Officials in Lahore. What they have is just a lop top and blackberry. They don’t have the luxuries of multistory buildings. All they have to do is to write a proposal and then send it to their master through email. All correspondence will be through blackberry. Whenever they want a general meeting, they just sent a message and then at PC or any five star hotel they will be able to held a meeting. Most of the WB consultants are doing the same route.
Other then this, it is very common that now no one is out of come. Wherever you are, you will be detected and asked for the work to do weather you are at home or in any party. This productivity has done wonders and now they are getting in dollars. Unfortunately, in this race of cash, only unskilled people are deprived of good income.
All this has prove that the room of good management is there but it depends on our will and commitment. Although we have a start-up of modernization in our government offices but is too late in this race. They do not have the latest tool and DSL service in the offices.
For instance, in May 2008, I visited the PTV newsroom and I wondered that even the Director News was not able to get updates from the Internet. Only one computer was there in the newsroom. Hand written scripts were forwarded to the composers to compile. This is the situation of a prime organization in Pakistan while there is no automation of working in other gigantic organizations.
What we need is the immature blood and progressive come with dedication and spirit. drop by a ptcl or Wapda nearby office and you will see the difference of working. If you drop by NADRA or National Highways or Motorway police officer Office, you will be cheerful to note immature and agile boys and girls are welcoming you the entire moment without any resistance for the sake of cash.
Unfortunately, we have no IT or Tech urge now with the emergence of this democratic government. In the last decade, we have made enough progress in the sector of IT. I think we have to privatize every thing for the change and smart progress. Otherwise, the government’s attitude of work and lazy work force will do nothing until its retirement from the services.