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Following FTC complaint, Google rolls out new policies around kids’ apps on Google Play

Google announced this morning a brand-new set of developer policies aimed at providing extra protections for children and families seeking kid-friendly apps on Google Play. The brand-new policies demand that developers ensure their apps are meeting all the necessary policy and regulatory requirements for apps that target children in terms of their content, ads and how they handle personally identifiable information.

For starters, developers are being asked to consider whether children are a part of their target audience — and, if they’re not, developers must ensure their app doesn’t unintentionally appeal to them. Google says it will now also double-check an app’s marketing to confirm this is the case and question for changes, as needed.

Apps that do target children have to meet the policy requirements concerning content and handling of personally identifiable information. This shouldn’t be news to developers playing by the rules, as Google has had policies around “kid-safe” apps for years as part of its “Designed for Families” software, and countries have their own regulations to follow when it comes to collecting children’s data.

In addition, developers whose apps are targeting children must only serve ads from an ads network that has certified compliance with Google’s families policies.

To enforce these policies at scale, Google is now requiring all developers to finish the brand-new target audience and content portion of the Google Play Console. Here, they will have to choose more details about their app. If they say that children are targeted, they’ll be directed to the appropriate policies.

Google will use this information, alongside its review of the app’s marketing materials, in order to categorize apps and registerly policies across three target groups: children, children and older users, and older users. (And because the definition of “children” may vary by country, developers will need to determine what age-based restrictions registerly in the countries where their app is listed.)

Developers must comply with the process of filling out the information on Google Play and come into compliance with the updated policies by September 1, 2019.

The company says it’s committed to providing “a safe, positive environment” for kids and families, which is why it’s announcing these changes.

However, the changes are more likely inspired by a ftc complaint filed in December, in which a coalition of 22 consumer and public health advocacy groups, led by crusade for a commercial-Free Childhood (CCFC) and Center for Digital Democracy (CDD), asked for an investigation of kids’ apps on Google Play.

The organizations claimed that Google was not verifying apps and games featured in the Family portion of Google Play for compliance with U.S. children’s privacy law COPPA.

They also said many so-called “kids” apps exhibited evil behaviors — like showing ads that are arduous to exit or showing those that demand viewing in order to continue the current game. Some apps pressured kids into making in-app purchases, and others were found serving ads for liquor and gambling. And others, still, were found to version harmful behavior or contain image, sexualized images, the groups warned regulators.

The moment when violations like these can slip through the cracks is long past, thanks to increased regulatory oversight across the online industry by route of laws like the EU’s GDPR, which focuses on data protection and privacy. The FTC is also more keen to act, as needed — it even recently doled out a record fine for TikTok for violating COPPA. 

The target audience and content portion are live today in the Google Play Console, along with documentation on the brand-new policies, a developer lead and online training. In addition, Google says it has increased its staffing and improved its communications for the Google Play app review and appeals processes in order to aid developers get timely decisions and understand any changes they’re directed to make.

Update, 5/29/19, 4:30 PM ET:

Following Google’s announcement, the crusade for a commercial-Free Childhood (CCFC), which led the FTC complaint, issued a statement in response.

“It’s fantastic that our coalition’s advocacy has awoken to Google to the massive issues with kids apps in the Play Store,” said CCFC Director Josh Golin. “Unfortunately, there’s not a lot of substance to these changes and it’s concerning that Google remains intent on outsourcing responsibility for compliance to developers rather than taking real stages to enforce its own policies.”

“Furthermore, if Google is serious about cracking down on developers that elide their legal responsibilities by pretending their apps aren’t child-directed, they should commence by looking in the mirror. YouTube violates COPPA at a massive scale every day and Google’s laughable defense is that the site is only intended for 13 and up,” he added.

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TechCrunch
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